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What is a Menu
Available Food & Beverage
Items
Listed and Priced (Written, Printed or on the Board)
Aim: to transmit the right message from management to the
guest. It is a Communication & Selling tools
Objectives: Menu should 1. look good, 2. easy to read &
understand , 3. Reflect the Character of the operation and 4. �Help� the guest to buy
more, provoke customer�s positive reaction.
Action Plan to reach our target guest: Use the right
1. Menu Layout (size, shape, paper quality, color, typography, logo, pictures) 2. Language
& Vocabulary
3. Menu items (compatibility with restaurant theme & style, available equipment,
staff, space, food variety, nutritional factors, costs, guests needs) 4. Menu Structure
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How to
List Menus
Table d�H�te Menu: List of a
complete meal (3 to 8 course) for one price. This menu can be called �fixed price� or
�meal package�. The guest eats a complete menu that has been planed in advance for
them.
� la Carte Menu: Food &
Beverage items are listed and priced separately. The guest choose from various appetizers,
main courses, deserts.
Combination Menu: some restaurants
offers both, Table d�H�te & � la Carte Menus. (Chinese Restaurants, Fast Food).
The guest can compare between the meal packages with the � la Carte Menu
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Menu
Structure
For all Menus, Table
d�H�te & � la Carte, a menu should be logically divided into Group of
items, or Courses, to help the guest. Based on the
Classical structure, the Modern International Structure is :
Course 1. Cold Appetizers (including salads)
Course 2. Soups
Course 3. Hot Appetizers
Course 4. Fish
Course 5. Sherbet
Course 6. Main Course or Entr�e
Course 7. Cheese
Course 8. Deserts
Important notes:
The order is important, but we can skip or �jump� one course: example 1-2-6-8 :
possible, 1-3-2-7-8 : not possible
Course 1 to 3: one of them is a must
Course 5: served only for a 7 or 8 course meal
Course 6: is a must
Course 7 to 8: one of them is a must for a Table d�H�te Menu
Course 7: is a must in a � la Carte Menus
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Main Course Structure
The 3
parts of the Main Course should include :
1. Meat or the main "Body" of the Menu
Origin: Chicken, Duck, Turkey and Fish
Cooking method Example: Grilled
Part of : Example: Beef Fillet
Other information like sauces or butter served with.
Example: served with Mushroom Sauce
2. Floury Garnish
Including cooking method: potatoes, rice or spaghetti. Example: Backed Potatoes
3. Vegetables Garnish
including cooking method or Salad (served separately) or both. Ex.
Boiled Carrots
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Group of items Structure (Headings)
Menu Items are
grouped to help the Guest
to read the Menu
A group of items should contain 5 to 9 items (Ex. Cold
Appetizers)
The relation between the cheapest and most expensive food
item should be at least 1-2 and maximum 1-3, in order to give the guest the choice
among
cheap, mid-price and expensive items. Ex. Green Salad: TL 1.950.000 (cheapest) / Ceasars
Salad: TL 4.980.000 (most expensive)
In a group of item, cheapest items should be located at the
beginning and the end. The most expensive item should be in the middle. The reason for
this is to �hide� the expensive item.
Example for Cold Apetizers:
- Green Salad : TL 1.950.000
- Sliced Tomatoes with Anchovies : TL 2.950.000
- Ceasars Salad TL : 4.980.000
- Avocado with Grapefruit : TL 3.480.000
- Spinach Salad TL : 2.480.000
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Pricing a Menu
- Psychology
Try to avoid whole numbers and try to shade prices just
below them. Price below �0� give the guest the feeling that the price is balanced in
their favour. Ex. A price of TL 3.950.000 is preferred over TL 4.000.000.
Price increases are not always viewed in the same way by
guests: A price raise from TL. 5.595.000 to 6.250.000 is seen as a bigger jump than a
raise from TL 6.250.000 to 6.750.000
Managers should know whether a market is flexible or
inflexible and how guest will respond to price changes. A test can be made by changing
prices briefly to see what guest reaction is. The test should be repeated several time.
Provide a variety of prices (see how to
Structure a Group of Item
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Pricing a Menu
- Competition
One technique that can be used to attract guests from competitors is to real
lower the price, in order to bring more guests into the restaurant.
This technique will succeed if our lowered-priced items are considered by guests as a
substitute for what the competition offers. If there is no difference (quality) the guest
may see price as a determining factor in selecting our restaurant.
However, if there are none priced related differences (atmosphere, view, entert.) this
technique will not work.
Increasing prices is also a way of reacting to pressures from competition.
With higher price, fewer menu items will need to be sold in order to maintain the
restaurant profit. On the other hand, providing high prices might be a result of providing
better quality than competitors.
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Pricing a Menu
- Food Cost
The most common method to price a food item is to use the Food Cost Method:
For instance if a �Green Salad� has a food cost of TL 600.000 the management wants a
30 percent (average) food cost (which means 70 percent gross profit) the selling price
would be : (600.000 : 0.30 = 2.000.000)
Variable food costs can be used to price menus: between group of items or even within a
group of item
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Use Labor Cost
in Pricing a Menu
Another pricing method allow the
fact that labour costs can vary with different menu items. Different percentages of food
costs are then assigned. For instance:
25 % food cost for high-labour menu items
30 % food cost for medium-labour menu items
35 % food cost for low-labour menu items
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What
should a Table d'H�te Menu Include
Name
of the Hotel & Restaurant
Logos
Title
of the Menu. Example : Lunch
Date
Menu
(respecting menu structure)
1
Price
Stars
(1, 3 or 5) separating the different courses
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Different Table d'H�te Menus
Cycle
Menu : used by hotels, schools, hospitals�Table d�H�te
Menus planned in advance, cycle ranges from 1 to 4 weeks
Breakfast
Menu : should be simple, fast, and inexpensive. Many
hotels provide a buffet service. The Breakfast room should be
located far away from hotel guest room (noise)
Lunch
Menu : Like breakfast guest, lunch guest are in a hurry.
Quick to prepare, lighter and less elaborated than dinner menu
Dinner
Menu : More elaborate Menu, Guest are willing to pay more,
but also expect a greater selection of items, atmosphere, better
service
Children
Menu : The Goal is to make the kids busy, the menu can be
drawings that the kids can color. Menu should be simple, tasty and
nutritious. Portion size and price should be low
Senior
Menu : Soft, simple, very light and tasty, for seniors
watching their weight, diabetic, without salt for sodium
restricted guest.
Special
Occasion Menus : Chirtmas, New Year Eve, Bayrams,
Birthdays, Parties. Menus can elaborated and usually very
profitable.
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Different � La Carte Menus
Alcoholic
Beverage
Dessert
Room Service
Take-Out
Banquet
California
Religious
Buffet
Reception
Bar
Discotheque
Night Club
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Menus Items Selection
Select
items for different course (structure)
Find
USP Products (Unique Selling Proposition)
Provide
variety (taste, texture)
Use
Seasonal items (fresh and cheap)
Use
items that generate profit (business balance)
Provide
Aesthetic (color, volume)
Provide
Nutritional Balance
Check
Staff, Equipment, Space
Compatibility
with restaurant theme
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Menu Layout
Considerations
Sequence
(structure, logically)
Size
(according to the type, guest and lighting)
Format
(Easy to Handle maintenance)
Typeface
(font should be readable)
Paper
(according to the type, maintenance)
Cover
(according to the type, maintenance)
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Menu
Text
The
Goal is to Enhance the Menu Offerings (sales)
Chose
Words for our customer target (understandable)
The
text May include : The main ingrediants, method of cooking
However,
the menu should not be a all recipe
Adjectives
enhancing the appeal of Food: tender, old-fashioned, crisp, extra
thick, rich, fresh, home-made
However,
too many Superlatives and long sentences can turn the guest off
A
Few well chosen words are better than a long paragraph
Respect
truth in Menu (fresh, geographical origin)
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Guidelines for
Creating Menus
Make
sure to select appropriate menu items
Make
sure to use appropriate text copy
Make
sure to select appropriate menu layout
Make
sure to use all pricing methods
Avoid
Blank page
Include
basic information about the restaurant
Compare
our Menu with competitors
Make
sure that Menus are always clean and attractive
Ask
the guest what they think about the menu
Listen
to the guest about their comments on the menu
Check
if the new Menu encourages higher average check
Check
if there is a good balance between high & low price
List
the Menu items (Cycle) with the idea to reduce waste
Check
if the Menu has selling power
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Beverage
Menu
A
Bererage Menu should include the following types of Beverages:
Cold and none Alcoholic Beverages:
Water
Mineral Water
Cola-Fanta
Fruit Juices
Hot and
none Alcoholic Beverages:
Coffes
Teas
Hot Chocolate
Alcoholic Beverages
Aperitif Beverages
Beers
White Wine
Red Wine
Ros�
Wine
Dessert Wine
Champagne
Sparkling Wine
Distilled Beverages
Liquor
Cocktail
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