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Aim of Franchising
The Franchise System let the owner of a restaurant concept to expand the number of
units, without managing them, by allowing a person to use the restaurant successful
business methods (know-how), and being paid by getting Royalties.
A Franchise is a category of chain operations
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Definition
A Franchise is a contract, arrangement in which the Franchisor (owner of a trademark)
licences to the Franchisee, under specified conditions or limitations, to use the
owner�s trademark, logo, and business methods.
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Franchisee Obligations
Franchisee Obligations
Payment of Initial Franchise Fee, the right to use the trademark, know-how
(McDonald�s : $ 45.000)
Capital, for kitchen equipment & furniture
(McDonald�s : $ 450.000)
Payment of Royalty Fee, monthly fees based on sales.
(McDonald�s : 5%)
Contribution to national and local advertising campaigns, monthly fees based on sales.
(McDonald�s : 4%)
The Franchisee must reach the commercial objectives
(total sales) that are usually increased monthly, and the region development schedule (new
restaurants operating)
The Franchisee must maintain Franchisor�s quality standards, operating methods.
(The monthly rent is not included here. Count for 100 m�: $ 5.000 to $ 10.000)
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Franchisor Services
Typical Services provided by the
Franchisor are:
Help for site selection
All necessary start-up assistance & training
On going franchisee training program
On going employee training program
Educational materials for employees: Operations Manual
Selection of kitchen material, furniture, decoration
Restaurant Construction/Renovation
Selection of food and beverage products
Selection of merchandising products
National and local advertising campaigns
Tested operating procedures (how things should be done)
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Successful Franchise
To be able to create a successful restaurant franchise, your business should satisfy at
least three basic criteria:
First, your restaurant concept must lend itself to franchising.
(explained here below)
Second, your brand and trademarks must be powerful.
(explained here below)
And finally, you have to be able to support the necessary training involved with
franchising your restaurant.
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Franchise Concept
To determine if your concept lends itself to franchising,
the following criteria should be taken into account:
Your concept should not be easily replicated
Your concept should be easily teachable to others
There should be sufficient demand for your products or services to warrant branching out into
other locations
You still should be able to control the quality of your products or services after they
are in the hands of franchisees
Your franchisees should be able to maintain a profit after paying you the franchising
fees or royalties
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Trademark Power
To determine the strength of your trademark and
brand:
Your trademark/brand name should give an appropriate message about your products or
services
Your trademark/brand name should clearly tell what your company
does
Your trademark must be very unique, others
should not use similar trademarks/brand names
that can be confused with yours
Your trademark/brand name should be federally
registered
If you're considering international franchises, Your trademark/brand name
should be translated
appropriately into other languages
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Kind
of Franchisee
Once you have determined that a franchise arrangement is your best option for growth
and you've calculated what investment is required from both you and the franchisee, the
next step is to consider the different types of franchisees
Single-Unit Franchisee
The most common type of franchisee is called a single-unit franchisee. This type
usually owns and operates a single franchise of your business. Even if they own more than
one, each is set up independently at different times.
Development Franchisee
A development relationship grants the right to develop a specific number of franchises
within a specific territory
Master Franchisee
In a master-franchise relationship, the franchisee takes on some of the franchising
responsibilities for you. You grant the master rights for an area to the master
franchisee, who in turn grants the rights for subfranchisees in that area. This process has
been used in the United States, but is more common in international franchising.
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How
to select a Franchisee ?
Typical qualifications are:
Overall business experience (not necessary in restaurant industry)
People-handling skills: The restaurant business requires working with people at all
times: recruiting, training, supervising�communication and leadership skills.
Financial qualification
Proven track record and honesty: Franchisees with a proven record in business have been shown to be
better franchisees than those new in business.
Strong desire to succeed
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Franchise
Contract
The Franchise contract is usually
separated into 2 different parts: The contract itself, which is a short
document including mainly fees, and the Outlet agreement, which explain rules about how to run the
restaurant and the consequences when rules are not applied.
A Franchise Contract typically includes:
Amount for initial fee
(usually 15.000 $ to 60.000 $)
Amount for on-going fee
(around 5%)
Advertising contribution
(around 5%)
Franchisor Bank Account
Duration
(usually 10 years)
Renewal duration
(usually 10 years)
Renewal fee
(usually the same as the initial fee)
Transfer fees
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Outlet Agreement
An Outlet Agreement explains in detail
the rules about the way to run the restaurant and the consequences of
not keeping standards or applying rules. It typically includes:
Rules about Payment systems to the franchisor
Rules about
Manuals
Rules about
all Standards
Rules about Advertising (franchisee is not allowed to make it himself)
Rules about
Training
Rules about
Trademark property
Rules about
Confidentiality
Rules about
Accounting records
Rules about
Insurance
Rules about
Termination of the contract and consequences
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Development Agreement
For Development and Master Franchisees, a Development contract
will be prepared and typically include:
Development schedule (ex: end of this year 3 units, end of next year 5 units)
Expansion Criteria (follow standards, training program�)
Termination (franchisee can�t pay, can�t develop�)
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